FAQ

  • What are the shop hours?

    Our shop hours are Sunday to Saturday, 12 PM to 8 PM. While it is rare for the shop to close early, unforeseen circumstances can occur. If you have questions about walk-ins (tattoos) or are traveling from a distance, we recommend calling the shop to confirm our hours before making the trip.

  • What forms of payment do we accept?

    We are cash only. We have an ATM on-site, and there are multiple banks nearby for cash withdrawals.

  • How do I schedule a tattoo appointment?

    To schedule an appointment, please fill out a consultation form by selecting your artist on the “Artists” tab. The form requires several fields to be completed for the process to proceed smoothly. The more detailed information you provide, the easier it is for us to assist you effectively.

    Once we have received all the necessary information, our artists will contact you to discuss your tattoo in further detail.

    For larger and more complex pieces, the artist may ask to schedule an in-person consultation. Providing comprehensive images and details in your consultation form ensures that your artist is well-prepared for your consultation session.

  • What are the age and ID requirements for services?

    No one under the age of 16 is permitted in the tattoo studio.

    Customers 18 and older must present a valid ID (driver's license, passport, school ID, or government photo ID). A picture of your ID on your phone is acceptable.

    Customers aged 16-17 must have a parent/legal guardian present with their ID. The minor must also present a government photo ID or school ID and a birth certificate. Last names on all documents must match.

  • How much will my tattoo cost?

    Each of our artists sets their own pricing, so all tattoos are priced individually based on factors such as size, placement, and other specifics. We are unable to provide exact quotes until you consult with the artist directly. Please fill out an inquiry form and provide reference photos and information; this will enable our artists to provide you with a ballpark estimate or quote for your tattoo.

  • What are the deposit policies?

    Deposits vary and are determined by each individual artist. Deposits are non-refundable and non-transferable without exceptions and are typically applied to your final appointment unless otherwise discussed with the artist.

    If you fail to reschedule your appointment, the deposit will be forfeited to the artist.

    If a deposit is forfeited or used prior to your final session, you will need to provide another deposit to schedule a new appointment.

  • When will I be able to view the drawing for my tattoo?

    The drawings for your tattoo are always completed either the night before or on the day of your scheduled tattoo appointment. We do not send out drawings before your appointment, so please refrain from requesting them from the artist. This approach allows each artist to focus on one piece at a time, ensuring that your design is carefully crafted to age well and meet aesthetic standards.

    Your artist uses the details provided in your consultation form to create a design specifically tailored to your appointment. They will have the design ready for your session, with some additional time available for minor adjustments before beginning the tattooing process. Please note that while this process is standard, individual artists may have slight variations in their approach.

  • What are the parking options?

    There is street parking and parking lots available nearby. Both are paid parking.

  • Do we use or recommend numbing cream?

    No, we do not use or recommend numbing cream. It is at the artist's discretion to determine if numbing cream signs are present or currently in use, which may lead to rescheduling your tattoo appointment.

  • What happens if I am late to my appointment?

    If you are more than 30 minutes late to your appointment, you will be asked to reschedule. Please call the shop or message your artist if you are running late; while your artist may be accommodating, rescheduling may still be necessary at their discretion.Description goes here

  • What are the policies for gift certificates?

    Gift certificates cannot be exchanged or returned for cash and they have an expiration date. They can only be redeemed with the artist specified on the certificate. If the certificate states "shop," it can be used with any artist at the shop.

  • What is the shop minimum?

    The shop minimum is $100.

  • What aftercare products are recommend for tattoos?

    Although there are many aftercare topicals available, we highly recommend Whitfield Tattoo Aftercare, which is sold exclusively at our shop.

  • What type of jewelry is provided with piercings?

    All piercings come with BASIC starter jewelry, which is provided at the piercer’s discretion. Upgraded jewelry options are available for an additional cost. Our basic starter jewelry is made of Titanium.

  • What is Permanent Jewelry?

    Permanent jewelry is a piece of jewelry (typically a bracelet, anklet, or necklace) that does not have a traditional clasp, so it cannot be easily removed. Instead, the ends of the jewelry are soldered together while you're wearing them, creating a seamless look.

  • What materials are used for Permanent Jewelry?

    Our permanent jewelry is exclusively available in 14k solid gold, white gold, rose gold, and stainless steel pieces.

  • How long do tooth gems last?

    Tooth gems can last anywhere from a few months to years, depending on care. They are applied similarly to braces and are designed to be long-lasting. goes here

  • What materials are available for tooth gems?

    Besides Swarovski crystals, we offer other options such as 18k gold designs, opals, and more for an upgraded price.

  • Can I request specific 18k tooth gems?

    Yes, 18k tooth gems need to be specially ordered. Please reach out to Gigi directly to discuss further details and availability.